// HELP & SUPPORT

Support

Common questions, troubleshooting steps, and how to get in touch.

// FREQUENTLY ASKED QUESTIONS

The most common cause is a shortcut conflict — another extension or your OS may be using Ctrl+Shift+F. You can reassign the shortcut:

  • Go to chrome://extensions/shortcuts
  • Find TabMind and click the shortcut field next to "Open search overlay"
  • Press your preferred new key combination

If the page was already open before you installed TabMind, reload it with Ctrl+R first — the content script needs to be injected.

Auto-Group uses two signals: domain clustering (two or more tabs from the same domain form their own group) and keyword matching on the URL and title (GitHub, Notion, Jira → Work; YouTube, Netflix → Video; etc.).

Tabs that don't match any keyword and don't share a domain with another open tab are placed in "Other". If a tab ends up in the wrong group, it's usually because its URL or title doesn't contain any of the expected keywords.

TabMind stores everything in chrome.storage.local. If you chose "Cookies and other site data" or "Hosted app data" when clearing browser data, extension storage may have been wiped.

To avoid this in the future, use the Export all data button in Options (TabMind popup → ⚙ Options) to save a JSON backup periodically. You can restore it with Import from JSON.

Make sure Duplicate tab detection is enabled in Options. If it's on and banners still don't appear:

  • Check that the tab you're opening has a full URL (not a chrome:// or chrome-extension:// page — those can't receive content scripts)
  • Reload the destination tab once — content scripts aren't injected into tabs that were open before installation

Snooze uses chrome.alarms, which fires when Chrome is running. If Chrome is closed at the snooze time, the alarm fires the next time Chrome starts.

There is also a small built-in jitter in Chrome's alarm system (alarms can fire up to a minute late). This is a Chrome platform behaviour and can't be changed by the extension.

It doesn't — "Last Session (Auto)" is a separate entry that updates automatically whenever your tabs change. Your manually named sessions are never overwritten by the auto-save.

If you want a permanent snapshot, save a new session with a custom name using the Save session button in the Sessions tab.

Go to chrome://extensions/shortcuts in Chrome, find TabMind, and click the pencil icon next to "Open search overlay". Press your preferred combination to save it.

No. Chrome does not allow extensions to inject content scripts on chrome:// pages, the Chrome Web Store, or the New Tab page. The search overlay and banners won't appear on those pages — this is a Chrome security restriction that cannot be changed.

You can still open the popup and use all popup features on any page.

Open the TabMind popup, click the ⚙ Options button, scroll to the Data section, and click Clear all data. Confirm by clicking again when prompted. This deletes all sessions, reading queue items, and settings and resets to defaults.

Alternatively, remove and reinstall the extension from chrome://extensions.

TabMind collects nothing. No browsing data, no page content, no analytics. All processing happens locally on your device. The only external request is fetching favicons by domain name from Google's public favicon service. See the Privacy Policy for the full breakdown.